My broken Misen knife.
My original Misen Chef’s Knife, which I had purchased way back in 2017, recently suffered a fatal accident. I wasn’t there when it happened, but you can see from the photo that the edge showed no sign of abuse and the damage was in the body of the blade. Might this be covered by Misen’s “Lifetime Warranty Against Defects“? The answer was yes!
I contacted Misen support and sent them the above picture of the broken knife. They said they couldn’t find my purchase in their records and asked if I had ordered from a different email which it turned out I had. Walla! Misen apologized for the inconvenience and a replacement knife was in my hands no more than a week later. This is good to know if, like Kenji Lopez-Alt, you turn your back on an old friend after a single negative experience.
Caveat Emptor: if you take our advice and order from Misen’s Amazon store for faster delivery and possibly a lower price, the lifetime warranty may not apply. So if you are concerned about possibly needing the guarantee, with a heavy heart and a lighter, commission-less wallet, we would advise you to order from Misen directly.
Walla! A replacement knife was in my hands a few days later free of charge.
Okay you got my attention. How did the knife break when you were not handling it? Was it a magic trick?
My son, the only other person on the premises at the time, said he “found” the knife in that condition. I immediately examined the edge for signs of misuse and did not see any evidence of mishandling. So magic trick is the most logical explanation.
I once saw a rather thick German knife shatter after being dropped on the floor.
So it’s not like they’re unbreakable. Recalling a prior Misen post, are you sure didn’t put it in a fire? https://burntmyfingers.com/2022/05/10/misen-review-update/ C’mon? A quick use on the grille? Pizza oven? Maybe on that pan? Could have failed in the drawer from prior thermal stress.
Incidentally I just got an Amazon delivery of a Misen 6qt nonstick rondeau. Basically a short handled saute pan. This is ramen and leftover day here. This weekend should be it’s first use.
No, I take good care of my knives unlike the rest of my cookware. Congratulations on your rondeau!
My wife and son claim “magic” nearly every time. The boy owned up to bending and breaking the tip on my slicer. I bought a set of Wusthof Classics 30+ years ago. When you recently posted about knives, I thought to myself “I’m all set”. Since then, my MIL sent my wife a Milk Street nakiri for her birthday. I like it. A lot. It’s a joy to use.
Just keep going till you have 18 knives like Kenji! (Link in the broken knife post will explain.)